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Abby called United Hose to inquire about purchasing 500 feet of 10-inch tank truck hose. The agent confirmed product details and explained that pricing could not be provided without an account, but offered to have the team follow up using the caller's number. Abby confirmed the callback number for follow-up.
Thanks for calling United Hose, this is Sam — what can I get for you today?
Hey, Sam. My name is Abby. I hear that you sell hoses and shirts.
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Great, thanks Abby. We definitely sell hoses — all kinds for oilfield and industrial use. But just to clarify, we don’t carry shirts or apparel, just hoses and fittings. What kind of hose are you looking for today? Any particular size or application you have in mind?
Yeah let me see what kind of trunk hose do you got
Let me pull
up what we have for trunk hose.got a range of tank truck hoses — that’s what most folks mean by “trunk hose.” What size are you looking for?We stock 2, 2.5, 3, 4, 5, 6, 8, and 10 inch.
Ten inch.
Alright, 10-inch tank truck hose. How many feet do you need, and do you have a working pressure in mind for your application?
Five hundred feet.
Thanks,
Abby. So, 500 feet of 10-inch tank truck hose. Let me confirm the spec for you. One moment while I pull that up.That's the 10-inch Tank Truck Hose, rated at 150 PSI. Does that sound right for your job, or do you need a different pressure rating?
Oh, that sounds good.
Abby, just a quick heads-up — since I don’t have your company on file yet, I can’t share pricing over the phone. But I’ll take your details and have the team follow up with pricing and availability for that 10-inch tank truck hose. I’ve got your number here — is this the best number to reach you?
Number you have?
I have the number you’re calling from right now. Is this the best number for our team to call you back on? You can just say yes or no.
Yes. But what number do you have?
Just confirm with me.
I actually don’t see your full number on my screen, but it’s the one you’re calling from right now. Our team will use this same number to reach you. If you’d like to give me a different callback number, just let me